The digital self-service solution focuses on an efficient and transparent procurement process
Nord DriveSystems has successfully relaunched the myNord customer portal. The digital self-service solution focuses on an efficient and transparent procurement process. The drive experts have added additional features to the online tool to help create a more innovative and interactive e-commerce platform
Jörg Niermann, head of Marketing at Nord DriveSystems, said, “Everybody who uses the myNORD online portal regularly may have noticed several new functions. The launch of the new and simplified myNord product configurator and of the product search implemented advanced functions, a modern design and the possibility to order Nord drive solutions online.”
Spain, Italy, Germany, Switzerland, France, Austria, Norway and Sweden, as well as the international sales and service partners in various countries, have already gone live. An extra service is available for customers in Germany, myNord can be used to view the estimated delivery time of their ordered products ex works.
The myNord customer portal can be used to configure drive systems or components to meet individual needs. For this purpose, users can select components and their features. The features that have already been selected and are still to be selected are displayed in a summary on the screen. Several search options, including speed, torque, and power, facilitate selection.
For the virtual commissioning of the fully configured drive system, users can request a simulation model and insert it into a simulated system. In this setting, drive configurations can be tested, enabling faster overall system availability.
Additional myNord benefits include:
- User-friendly configuration of drive systems
- Updated layout and clear product display
- Download of the complete standard documentation
- Direct option for enquiries and orders to Nord online
